Data Protection

Mojaspin Privacy Policy — Your Data, Your Rights

What data is collected when you register or use Mojaspin, why it's retained, and how it's kept secure — it's all explained clearly on this page.

Last Updated: June 2026
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By using Mojaspin, you agree to this privacy policy. If anything is unclear, Help Center Contact us.

Article 01

What Data We Collect

Various types of data are collected when you register or use Mojaspin. This data falls into two main categories — what you provide directly, and what is collected automatically as you use the platform.

Core Principle: Mojaspin only collects data that is genuinely necessary for delivering its services, ensuring security, and meeting legal obligations. We do not collect anything beyond that.

What You Provide Directly:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Home address and country
  • Payment method details (bKash/Nagad number — full card numbers are never stored)
  • KYC Documents: Photo of NID, passport, or driving license
  • Messages and complaints submitted via support chat

Automatically collected data:

  • IP address and device type (mobile/desktop)
  • Browser and operating system information
  • Login time and location (city-level only, not precise GPS)
  • Analytics data on which pages you visited and how long you spent on each
  • Betting history, deposit and withdrawal transaction records
  • Cookie and local storage data (see Section 5 for details)
Section 02

Why This Data Is Collected

Mojaspin collects your data for specific, well-defined reasons. Each of those reasons is clearly outlined below.

  • Account Management: For registration, login, and profile information updates.
  • Identity Verification (KYC): To verify your identity in compliance with international laws against fraud and money laundering.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues and stay in touch with you.
  • Security Monitoring: To detect suspicious logins or transactions.
  • Platform Improvement: To understand which features are most used and improve the overall experience.
  • Legal Obligations: To provide data when requested by a licensing authority or legal body.
  • Marketing (with consent only): To send you new offers and bonus updates — but only with your consent.

Mojaspin does not sell your data to advertisers or share it with third parties for any commercial gain.

Section 03

Where Your Data Is Stored and How Long We Keep It

Mojaspin stores your data in internationally certified, secure data centers. All servers are protected with 256-bit SSL encryption and undergo regular security audits.

  • Active Account Data: Retained for as long as your account remains active.
  • Transaction Records: Retained for a minimum of 5 years as required by legal obligations.
  • KYC Documents: May be retained for up to 7 years after account closure.
  • Support Conversations: Retained for up to 3 years after issue resolution.
  • Analytics Data (anonymized): Anonymized statistical data may be retained indefinitely.

Mojaspin maintains the following security measures to protect stored data:

  • End-to-end encryption — your data stays protected even in transit
  • Two-factor authentication (2FA) for server access
  • Regular backups and a disaster recovery plan
  • Internal access is restricted to authorized personnel only
Section 04

Who Your Data Is Shared With

Mojaspin does not sell your personal data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.

  • Payment Processors: Payment gateways including bKash and Nagad receive only the minimum information necessary to complete transactions.
  • Identity Verification Providers: KYC-approved verification bodies receive document information during the KYC process.
  • Security Service Providers: Specialist fraud detection firms analyze behavioral data.
  • Legal Authority: Data is disclosed in response to a court order or a valid request from a regulatory authority.
  • Licensing Authority: Regular reports must be submitted under the Curaçao eGaming license.

Mojaspin never sells or rents your data to advertisers, data brokers, or marketing companies.

All third-party partners are contractually required to comply with Mojaspin's privacy standards and may not use your data beyond what Mojaspin authorizes.

Section 05

Cookies & Tracking Technologies

Mojaspin's website and app use cookies. Cookies are small text files stored on your device — they help remember who you are and improve your experience.

Cookie Type Purpose Mandatory?
Session Cookies Keeps you logged in so you don't have to enter your password every time Essential
Security Cookies Prevents CSRF attacks and unauthorized access Essential
Preference Cookies Remembers your language, theme, and display preferences Functional
Analytics Cookies Which pages you spend the most time on and which features you use most Optional
Referral Cookie Tracks where you came from (for the affiliate program) Optional

Non-essential cookies can be disabled through your browser settings. However, turning off certain cookies may affect the functionality of some platform features.

Section 06

Your Data Rights

Mojaspin believes you should have full control over your own data. Under GDPR and international privacy standards, you have the following rights:

Right What It Means How to Use
Right to Know You can find out what data we hold about you Submit a request to Support — response within 30 days
Right to Rectification You can request corrections to inaccurate information Profile Settings or Support
Right to Erasure Request deletion of your data in certain circumstances Certain data may be retained to meet legal obligations
Right to Portability You can request a copy of your data Provided to support upon request, in CSV format
Right to Object You can unsubscribe from marketing emails The Unsubscribe link at the bottom of the email
Right to Restrict Processing Limit how your data is used for specific purposes Submit a written request to Support

Upon request, Mojaspin will respond within 30 business days. Complex cases may require up to an additional 60 days — you will be informed in advance if that applies.

Section 07

Minor Protection

Mojaspin strictly prohibits use of the platform by anyone under 18. Date of birth is verified at registration, and age is confirmed during the KYC process.

Strict Policy: If an account belonging to a minor is identified, it will be immediately closed, all balances will be forfeited, and the relevant authorities will be notified if necessary.

Mojaspin never knowingly collects any data from users under the age of 18. If you believe a minor's data may have been collected by mistake, support@mojaspin.bestnotified, that information will be deleted immediately.

If a parent or guardian suspects their child is using Mojaspin, please contact Support immediately.

Section 08

Privacy Contact

If you have any questions about the Privacy Policy, want to exercise your data rights, or wish to raise a concern, you can reach Mojaspin through the following:

  • Email: support@mojaspin.best (Subject: "Privacy Request")
  • Live Chat: Available 24/7 from any page on the platform
  • Help Center: /help-center

When the Privacy Policy changes, Mojaspin updates the "Last Updated" date on this page and notifies registered users by email about any significant changes.

What Types of Data We Hold

The information mojaspin holds about you can be broken down into four categories.

Identity Information

Name, date of birth, NID number — stored for account creation and KYC purposes.

Contact Information

Email, mobile number, and address — for important notifications and support.

Financial Information

Transaction history and payment methods — to handle payment processing and AML compliance.

Behavioral Data

Betting patterns and game preferences — used to improve the platform and deliver a personalized experience.

How Mojaspin Keeps Your Data Secure

Mojaspin protects your data using internationally recognized technology and processes.

256-bit SSL Encryption
Every data transfer is secured with bank-grade encryption
Two-Factor Authentication (2FA)
An extra layer of security for account login
Access Control
Staff access is limited to only the data they need
Regular Security Audits
Regular audits conducted by independent third-party experts
Secure Data Backup
Encrypted backups are maintained across multiple locations
Real-Time Threat Detection
Suspicious activity is blocked immediately
Data Minimization Policy

Mojaspin only collects what it truly needs. Our policy is to ask for nothing extra — because data we don't hold can never be leaked.

GDPR Compliance

The European General Data Protection Regulation (GDPR) is recognized as the world's most rigorous privacy standard. Mojaspin operates in compliance with that standard — users in Bangladesh receive the same level of protection.

Breach Notification

In the event of a data breach, Mojaspin will notify the relevant authorities within 72 hours and inform affected users as quickly as possible.

A Few More Words About Mojaspin's Privacy Policy

Registering anywhere online means sharing some personal information. But most people never stop to ask what's actually being done with it. Mojaspin believes that's a perfectly reasonable question to ask — and an important one. That's why nothing on this page is hidden.

Mobile banking is a part of everyday life in Bangladesh. When you transact on Mojaspin using bKash or Nagad, only the data specific to that transaction is processed. Mojaspin cannot see your full mobile banking history or account balance — the payment gateway system itself ensures this separation.

Many users have concerns about KYC documents — the idea of submitting a photo of your NID or passport can feel daunting. In practice, this is standard procedure across the international betting industry and a legal requirement. Mojaspin stores these documents in an encrypted system, accessible only to staff authorized for KYC processing, and they are deleted after the legally required retention period.

Mojaspin follows an opt-in policy for marketing emails — you won't receive promotional messages unless you choose to. A separate consent is collected for marketing communications at the time of registration. You can withdraw that consent at any time by clicking the link at the bottom of any email or through your profile settings.

Closing your account does not mean all data can be immediately deleted — legal obligations apply. Transaction records must be kept for 5 years and KYC documents for 7 years. This is not a rule unique to Mojaspin; it is a mandatory requirement under international AML regulations and gaming regulatory bodies. This data is used solely for legal purposes and never for marketing or anything else.

Data sharing with third-party partners is often misunderstood. When Mojaspin works with a payment gateway or KYC provider, only the data necessary for that specific task is shared. For example, a payment gateway knows you sent ৳500 — but it does not know your betting history or date of birth. This "data separation" is maintained deliberately.

How will you know if Mojaspin's privacy policy changes in the future? The "Last Updated" date at the top of the page is your first indicator. For significant changes, you'll be notified in advance via your registered email or app notification. Minor editorial clarifications may not warrant a separate notice — but any change will always be reflected on this page.

Mojaspin's Commitment to Your Privacy

It's not just policy on paper — Mojaspin upholds this commitment in its day-to-day operations.

Transparent Policy in Bengali

Mojaspin's Privacy Policy isn't buried in English-only text. Everything is explained in plain, easy-to-understand language so every user can genuinely know what's going on.

No Data Selling

Mojaspin never sells your personal data to advertisers or data brokers — this is strictly prohibited internally as well.

Consent-Based Marketing

You won't receive any promotional emails unless you want them. Mojaspin follows an opt-in policy — no marketing without your consent.

Control Over Your Own Data

You can request to view, correct, or delete your data at any time. Mojaspin respects your rights.

Regular Security Audits

Third-party security experts regularly test Mojaspin's security infrastructure — any vulnerabilities found are addressed promptly.

24/7 Privacy Support

Mojaspin's support team is always available to help with any data protection questions.

Want to know more?

Changing the interface language on Mojaspin is straightforward. After logging in on the website, look for the language selector in the top-right corner or near your profile icon — you can choose Bangla, English, or any other available language from there. In the app, go to the Settings menu and tap "Language" to bring up the list. Once you select your preferred language, the entire interface updates instantly — no page reload needed. Your language preference is saved to your account, so it will be applied automatically the next time you log in.

Getting started with cricket betting on Mojaspin is simple. Log in to your account, go to the Sports section, and select "Cricket." You'll see a list of all upcoming and live matches. Click on any match you want to bet on and the available markets will open — the easiest one to start with is "Match Winner," where you simply pick who you think will win. Click on the odds next to your chosen team or outcome to add it to your bet slip. Enter your stake in the bet slip and you'll instantly see your potential payout. When you're ready, hit "Confirm Bet" and your wager is placed. For live matches, it works the same way — just head to the "Live" tab and pick an ongoing match.

Get Started Safely

Your data is secure — enjoy Mojaspin

Transparent privacy policy, international-standard security, and support in Bangla — register with Mojaspin today.

Have a question? Help Center Go.

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